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Last Updated: September 16, 2026

ARKAD MAKİNA SANAYİ İÇ VE DIŞ TİCARET LİMİTED ŞİRKETİ (“Arkad”, “we”, “our”, or “us”), operating the website https://arkadtic.com and its integrated software automation tools, is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, process, store, and protect information when you interact with our website, services, and official Meta/Instagram integrations in compliance with the Turkish Personal Data Protection Law (KVKK No. 6698) and Meta Platform Terms.

1. Corporate & Contact Information

  • Legal Company Name: ARKAD MAKİNA SANAYİ İÇ VE DIŞ TİCARET LİMİTED ŞİRKETİ
  • Registered Address: Adalet Mah. Manas Bul. No: 47B İç Kapı No: 2601 Bayraklı / İzmir, Turkey
  • Tax ID (Vergi Kimlik No): 0790903957 (Karşıyaka Vergi Dairesi)
  • Trade Registry No (Ticaret Sicil No): 270032 (İzmir)
  • Official Email: info@arkadtic.com
  • Telephone: +90 531 230 2348

2. Information We Process via Meta & Instagram APIs

When you interact with our official Instagram business accounts or integrated automation systems, we may process minimal public information strictly necessary to fulfill your request:

  • Public Profile Details: Instagram username, public account ID (IGSID).
  • Interactions: Text of comments left on our posts, timestamps, and direct message queries sent to our official channels.
  • Technical Logging: Delivery status of automated private replies and timestamps for customer support logs.

Note: We do not collect, store, or sell private passwords, payment card credentials, or private photos from your personal Instagram account.

3. Purpose of Processing

Your data is processed solely for:

  • Providing automated responses to public inquiries and comments (Instagram Comment-to-DM automated support).
  • Managing trade communications, requests for quotes, and customer inquiries.
  • Ensuring system stability, preventing spam, and complying with Meta’s developer policies and Turkish legal obligations.

4. Data Storage and Security

We implement industry-standard encryption protocols (including AES-256 and HTTPS/TLS encryption) to secure all communications and stored tokens. Access is strictly limited to authorized personnel.

5. User Rights and Data Deletion Instructions

In accordance with KVKK and Meta Platform Policies, you retain full rights over your data. You may request the review, modification, or immediate deletion of any interaction logs associated with your account by sending an email with your Instagram username to:

Email for Data Deletion: info@arkadtic.com

Requests are processed and permanently purged from our systems within 48 business hours.